September 4-6 2002 Munich, Germany Organized by the German QFD Institute (QFD-ID)
The German QFD Institute presented the Eighth International Symposium on Quality Function Deployment in
September 2002 in Germany.
Three keynote speeches, ten tutorials and 36 papers from different areas were presented on the QFD event of the year 2002.
Speakers from 15 different countries contributed to the symposium and underline the international character of this event.
As keynote speakers Prof. Udo Lindemann (Germany), Glenn Mazur (USA) and Prof. Yoji Akao (Japan) were invited.
For the first time national and international QFD certification courses were offered in Germany beside the regular tutorials.