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Sucess factors of QFD projects
Georg Herzwurm, Gabriele Ahlemeier, Sixten Schockert, Werner Mellis
Not every project based on QFD leads to the desired success. This paper describes the results of a multi-firm
benchmarking study. Comparing 16 successful and unsuccessful projects, conclusions can be drawn about the relevant success
factors of QFD projects.
» results of the study:
PDF-file (file size: 107 kilobyte).