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Thomas Fehlmann
Combinatory Metrics for Software Development
Aligning Software Development with Customer's Needs
Track: J2
Abstract:
Combinatory Metrics is the science of defining metrics for topics that are not
directly measurable. Such topics exist in abundance in the area of software
development.
This paper explains the technique to establish a network of combinators to cover
the topics for which we want to get metrics. The basic techniques are the cause -
effect combinators well known from QFD ("Quality Function Deployment"). The
combination technique is taken from Combinatory Algebra, a theory used in computer
science to understand the nature of computing with knowledge about topics.
It also presents the experiences made when applying these techniques to a
medium-sized software development group working for a niche market. People do not
necessarily like metrics, but metrics can be very helpful when navigating through
difficult zones and hit markets.
Keywords
Comprehensive Quality Function Deployment, Quality Function Deployment in the Broad
Sense, Software Development, Risk Management, Software Development Metrics, Software
Testing, Business Combinators, Test Combinators, Lanchester Theory.
Author:
Dr. Thomas Fehlmann obtained in 1981 a Ph.D. in mathematics from the Federal
Technical Institute in Zurich (ETH-Z). He then joined the University Of Delaware,
Newark DE, as a Visiting Assistant Professor. Back in Switzerland, he went into
software development as engineering manager.
In 1990, he became Quality Consultant in the project office of DEC Switzerland.
He designed and implemented several quality management systems for systems
integration and software development, introduced the QFD blitz for quality planning
in IT projects, coached bid managers and project managers and established project
controlling, and made various contributions to the development of quality
management and techniques.
Between 1996 and 1998, he established and managed Proposal Centers for Unisys
Switzerland and Italy.
Since 1999, he founded Euro Project Office, Member of the IT Quality Group.
In 2001, he received the renowned Akao price for his contributions to the
development of Quality Function Deployment.
Dr. Thomas Fehlmann is a frequent writer, facilitator, and teacher in various
aspects of project management, quality function deployment (QFD), risk management,
software testing and a busy consultant for various customers in Europe.
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