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Path: Home > Events > ISQFD 2002 > Tutorials> T-1: International QFD Green Belt(sm) Certificate Course


Symposium programme, Tutorials, Venue, Registration, Schedule

T-1: International QFD Green Belt(sm) Certificate Course

Glenn Mazur, North American QFD Institute (USA)

Two-day tutorial
Date: Monday, September 2 and Tuesday, September 3   Time: 9:00 a.m. 05.00 p.m.
Tutorial Language: English

Learning outcomes:
  • Understand basic QFD concepts and main tools.
  • Present QFD concepts to your management team as a powerful new product development process.
  • Recognize differences between QFD for manufactured and assembled products, service and business processes, food and chemical products, software, and small business.
Content:
  • How QFD can address your company's problems with customers, competitors, technology, design, build, delivery and service
  • Brief history and principles of QFD - how and why it works
  • Case studies (with results) for product (manufactured, assembled, chemical, food), service, process, and software applications
  • Related methodologies such as: Blitz QFD, AHP, Kansei, TRIZ, New Lanchester Strategy, Critical Chain Project Mgmt

Tutorial Flyer



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