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T-1: International QFD Green Belt(sm) Certificate Course
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T-1: International QFD Green Belt(sm) Certificate Course
Glenn Mazur, North American QFD Institute (USA)
Two-day tutorial
Date: Monday, September 2 and Tuesday, September 3
Time: 9:00 a.m. – 05.00 p.m.
Tutorial Language: English
Learning outcomes:
- Understand basic QFD concepts and main tools.
- Present QFD concepts to your management team as a powerful new product development process.
- Recognize differences between QFD for manufactured and assembled products, service and business processes, food and chemical products, software, and small business.
Content:
- How QFD can address your company's problems with customers, competitors, technology, design, build, delivery and service
- Brief history and principles of QFD - how and why it works
- Case studies (with results) for product (manufactured, assembled, chemical, food), service, process, and software applications
- Related methodologies such as: Blitz QFD, AHP, Kansei, TRIZ, New Lanchester Strategy, Critical Chain Project Mgmt
Tutorial Flyer
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