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T-7: Spreading awareness of QFD in YOUR organisation

Dr. Robert Bob Hunt

Half-day tutorial
Date: Wednesday, September 4   Time: 01:00 p.m. – 04.00 p.m.
Tutorial Language: English

One of the problems in many organisations implementing QFD is the fact that only a small group of people within the organisation understand what its purpose is and how it works. A free web based interactive tutorial which can be completed by anyone who has access to the internet can be used as an effective means to spread awareness of QFD, its uses and the basics of the methodology, thus speeding up adoption and leading to benefits realisation sooner.

In this interactive workshop, participants will:
- Work through the interactive web tutorial
- Learn how the tutorial can be used in a widespread education program to heighten awareness of the applications and benefits of QFD.

About Dr. Robert Bob Hunt

The workshop presenter is Dr Bob Hunt, the Director of Macquarie University Graduate School of Management's Centre for Management Innovation and Technology in Sydney, Australia. Dr Hunt has had eighteen years international private sector experience rising to senior positions in a multi-national environment, and currently consults for both government and private enterprises. A frequent speaker at national and international conferences and professional bodies, Dr Hunt's current research is concerned with shortening cycle times and improving the processes of innovation, strategy and operations so that organisations become more flexible and responsive to stakeholder needs in today's increasingly turbulent global business environment.

Contact

Dr. Robert B. Hunt
Director, Centre for Management Innovation and Technology
Graduate School of Management, Macquarie University
Sydney, Australia 2109
Phone (612) 9850 9627, Fax (612) 9850 9019
Email: rhunt@work.gsm.mq.edu.au

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